The ODS Ticket System has now been live for several months, and we are pleased to see how smoothly everything is running. Both customers and colleagues are actively using it, and the feedback has been very positive.

From now on, all technical support requests can be easily submitted via support@odsenergysolutions.com.

What does the Ticket System offer?

• Streamlined reporting for technical issues.
• Automatic confirmation including a unique reference code.
• Clear and consistent follow-up by our After Sales team.
• Faster processing thanks to our new Service Level Agreement (SLA).

The system is already proving its value by delivering efficient, transparent, and proactive service to our customers. This marks an important step in further optimizing our support.